{"id":565,"date":"2025-06-10T08:25:27","date_gmt":"2025-06-10T08:25:27","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/garderobe\/?page_id=85"},"modified":"2025-11-04T05:44:02","modified_gmt":"2025-11-04T05:44:02","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/auracelestialstudio.com\/fr\/refund-and-return-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-960da7f\" data-block-id=\"960da7f\"><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9e34526\" id=\"refund-and-return-policy\" data-block-id=\"9e34526\"><h1 class=\"stk-block-heading__text\">Politique de remboursement et de retour<\/h1><\/div>\n\n\n\n<p>Chez <strong>AURA Celestial Studio<\/strong>, chaque jeu d'oracle est con\u00e7u et emball\u00e9 avec soin et intention. De par la nature de ce produit, <strong>toutes les ventes sont d\u00e9finitives.<\/strong>.<\/p>\n\n\n\n<p>Nous n'acceptons ni les retours, ni les \u00e9changes, ni les annulations une fois la commande pass\u00e9e  \u2014 <strong>sauf si l'article arrive endommag\u00e9 ou d\u00e9fectueux<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6fd7767\" id=\"damaged-or-defective-items\" data-block-id=\"6fd7767\"><h2 class=\"stk-block-heading__text\">Articles endommag\u00e9s ou d\u00e9fectueux<\/h2><\/div>\n\n\n\n<p>Si votre jeu arrive endommag\u00e9e, veuillez nous contacter dans les <strong>7 jours apr\u00e8s r\u00e9ception de votre commande<\/strong> \u00e0 <strong><a href=\"mailto:auracelestialstudio@gmail.com\" target=\"_blank\" data-type=\"mailto\" data-id=\"mailto:auracelestialstudio@gmail.com\" rel=\"noreferrer noopener\">auracelestialstudio@gmail.com<\/a><\/strong>.<br>Veuillez inclure votre num\u00e9ro de commande et des photos nettes des dommages afin que nous puissions examiner votre demande.<\/p>\n\n\n\n<p>Une fois votre demande approuv\u00e9e, nous serons heureux de vous proposer un <strong>jeu de remplacement<\/strong> ou, si indisponible, un <strong>rembourssement<\/strong> du produit.<\/p>\n\n\n\n<p>Nous ne rempla\u00e7ons les articles que s'ils sont d\u00e9fectueux ou endommag\u00e9s. Pour un \u00e9change contre le m\u00eame article, envoyez-nous un e-mail \u00e0 <a href=\"mailto:auracelestialstudio@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener\">auracelestialstudio@gmail.com<\/a> et envoyez votre article \u00e0 : <strong>73 Impasse des Noyers, 24150 Baneuil, FRANCE<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8b152e6\" id=\"shipping-issues\" data-block-id=\"8b152e6\"><h2 class=\"stk-block-heading__text\">Probl\u00e8mes d'exp\u00e9dition<\/h2><\/div>\n\n\n\n<p>Nous ne sommes pas responsables des colis perdus ou retard\u00e9s en raison d'erreurs du transporteur ou d'informations d'exp\u00e9dition incorrectes fournies lors du paiement.<br>Si votre commande n\u2019est pas arriv\u00e9e, veuillez nous contacter \u2014 nous ferons de notre mieux pour vous aider \u00e0 la localiser.<\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-3c04d92\" id=\"non-returnable-items\" data-block-id=\"3c04d92\"><h2 class=\"stk-block-heading__text\">Articles non retournables<\/h2><\/div>\n\n\n\n<p>Les jeux d'oracle \u00e9tant consid\u00e9r\u00e9s comme des objets spirituels et personnels, nous n'acceptons pas les retours de produits utilis\u00e9s ou ouverts.<\/p>\n\n\n\n<p><h2>Besoin d'aide ?<\/h2><\/p>\n\n\n\n<p>Contactez-nous au <a href=\"mailto:auracelestialstudio@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener\">auracelestialstudio@gmail.com<\/a> pour les questions li\u00e9es aux remboursements et aux retours.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Return Policy At AURA Celestial Studio, every oracle deck is crafted and packaged with care and intention. Because of the nature of this product, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed \u2014 unless the item arrives damaged or defective. Damaged or Defective [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-565","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/pages\/565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":8,"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/pages\/565\/revisions"}],"predecessor-version":[{"id":1752,"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/pages\/565\/revisions\/1752"}],"wp:attachment":[{"href":"https:\/\/auracelestialstudio.com\/fr\/wp-json\/wp\/v2\/media?parent=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}